we want you to love your gear, so lets figure out how to make sure you do.
Please contact support@sojourn.ltd to start a return and request a return approval.
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✦ All our products are subject to quality control - if you think you've received a defective product please contact us at support@sojourn.ltd with a photo and detailed explanation of the issue. Please contact us as soon as you notice a defect and we will make it right.
✦ Have a question about Sojourn or our products? Please check out our FAQ here.
✦ Items may be returned within 15 working days of receiving the item(s).
✦ All tags must be attached, and gear or merchandise must be unworn, unused, unsoiled, and in their original packaging where applicable.
✦ All accessories (blankets, hats, stickers, key chains, totes) are considered personal items and may not be returned or exchanged.
✦ Sojourn is not responsible for shipping costs associated with exchanges or returns.